6 Tips for Turning Unhappy Customers into Loyal Customers for Life
Monday, 25 June 2012
As small business owners, we always want happy, satisfied customers and clients. However, even if your small business prides itself on outstanding customer service, at some point there is a good chance you will have an unhappy customer. And nobody likes dealing with customer complaints! Sometimes it may be your (small business’s) fault, and sometimes
- Published in Small Business, Uncategorized
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Does Your Small Business Have Difficult Customers?
Monday, 26 September 2011
We have all been there, dealing with a customer who seems too demanding, is difficult to work with, or is just plain annoying. Actually, we would propose that the majority of people out there in the customer world are actually reasonable people. But, difficult customers are out there, and we all need to learn how
- Published in Small Business